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Proxy balance and how usage is counted

Proxies run on a prepaid balance. Every request draws from it at the per-GB rate of the tier in that request's password. When the balance reaches zero, requests stop until you top up, and they resume the moment the payment lands.

Top up from the Proxies page in the portal. The available packs, and any bonus credit on larger ones, are shown there.

BILLED data relayed, both directions — headers, TLS, body + 672 B per connection NOT BILLED · requests we reject — wrong key, no balance, blocked port · connections that relay no data at all · our own health checks
The exact rules are in our bandwidth metering policy.

Keeping the overhead small

The 672 bytes is charged per connection, not per request. Reusing connections (HTTP keep-alive, which most libraries enable by default) means you pay it once for many requests. It matters mainly if you make very large numbers of very small requests.

Checking your usage

The Proxies page shows usage, request counts and spend per tier, and your remaining balance. If our figures do not match your own measurements, tell us and we will reconcile them with you.

Refunds

Unused balance you paid for is refundable; bonus credit is not. The details are in the refund policy.

Related

Proxies: your first requestYour key, one command, and how to tell it worked. Two minutes.Proxy connection format and tiersWhat goes in the username and password, and what each tier is for.Using SOCKS5Port 1080, the same credentials, and the two things SOCKS5 cannot do.

Still stuck? Open a ticket — tell us what was missing and the article gets fixed.

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