Last Updated: 12/12/24
1. What Personal Data We Collect and Why
We collect personal data for specific, lawful purposes, including providing you with our services, ensuring security, and improving user experience. We aim to be the most transparent of Cloud providers and infringe the least on your personal data as we believe in privacy is a non-negotiable human right.
1.1 Customer Responsibility for Security
Customers are responsible for securing the servers they manage. In the event of a security breach involving your server that results in an attack to our network or the networks of others, the server may be suspended for investigation. The customer will bear the cost of rectifying the breach and any damages incurred. We automatically generate secure passwords on server creation and if a user chooses to disregard our password security policy and use one of their own strength then the user could possibly further weaken the security of their server.
1.2 Data from Uploaded Media
If you upload media (e.g., images) to our website, we recommend avoiding content with embedded location data (e.g., EXIF GPS). Visitors to the site may extract this data from uploaded files.
2. Cookies
We use cookies to enhance your browsing experience:
- Comments: When you leave a comment, you can choose to save your details (name, email, and website) in cookies for your convenience. These cookies will last for one year.
- Login Cookies: Cookies are set during login to remember your session and preferences:
- Login cookies: Retained for two days unless “Remember Me” is selected (then retained for two weeks).
- Screen settings cookies: Retained for one year.
- Post editing cookies: Stored temporarily (one day) to log the article ID of any edits made.
- Browser Compatibility Check: Temporary cookies verify browser compatibility and are deleted upon closing your browser.
3. Embedded Content from Other Websites
Our website may contain embedded content (e.g., videos or articles). Embedded content from third-party websites behaves as if you visited those sites directly. These third parties may collect data about you, use cookies, or track your interactions. We are not responsible for the data practices of third-party websites.
4. How Long We Retain Your Data
- Comments: Comments and related metadata are retained indefinitely to simplify follow-up moderation.
- User Profiles: Registered users can view, edit, or delete their profile data at any time. Website administrators can also manage this information. We retain user data for as long as necessary to provide our services or comply with legal obligations.
5. Your Rights Over Your Data
Under applicable data protection laws, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Update or correct inaccurate personal data.
- Erasure: Request deletion of your personal data, subject to legal or security-related retention requirements.
- Data Portability: Request an exported copy of your data.
- Objection: Object to data processing in certain circumstances, such as marketing.
To exercise your rights, please contact us at [email protected].
6. Where We Send Your Data
Visitor comments may be analyzed by automated spam detection services. Data transfers outside the UK or EEA comply with international data protection standards, including the use of Standard Contractual Clauses where necessary.
7. Security Measures
We employ robust technical and organizational measures to secure your personal data against unauthorized access, disclosure, or misuse. While we strive to safeguard all data, customers must ensure the security of their own servers and data systems.
8. Billing for Network Resources
Customers are responsible for network resource costs used to connect their servers. In the event of disconnection or suspension, customers are still liable for network resources consumed up to the suspension date.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in regulations or our practices. We encourage you to review this page regularly for the latest updates.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at:
Email: [email protected]
