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Connecting to your VPS (SSH and RDP)

Your login details are on your server's page in the portal. The root or Administrator password is shown there — you do not need to wait for an email.

The console does not use your server's network, so it still works when a firewall rule has locked you out.

Linux — SSH

ssh root@YOUR_SERVER_IP

On Windows use PowerShell, or a client such as PuTTY. If you added an SSH key — at checkout, or later from the server's page — use the key rather than the password. A reinstall starts from a fresh disk, so re-add your key afterwards.

Windows — Remote Desktop

Connect to YOUR_SERVER_IP on port 3389, username Administrator.

macOS — Microsoft Remote Desktop, from the App Store
Windows — Remote Desktop Connection, already installed

If it will not connect

Use the browser console first. If the console works and SSH or RDP does not, the server is healthy and something inside it is blocking you — see My server is unreachable.

An Administrator lockout needs a specific recovery procedure, not a reboot. Open a ticket and say so directly — it saves a round trip.

Still stuck? Open a ticket — tell us what was missing and the article gets fixed.